Appointment system allows customers to make reservation on the date and time when they are convenient to pay you a visit. Both operators assisted or self-service appointment is supported.
Capable of integration with any core business applications such as customer database or queue management system,
Appointment System also allow assisted booking by phone/SMS booking via contact Centre or through a concierge staff. Using similar module, staff can also book appointment on customers' behalf.
Appointment System can facilitate:
Phone or SMS booking via contact Centre or
Direct booking at self-service appointment or through concierge staff.
Booked appointment can be rescheduled or cancelled flexibly by assisting staffs.